Bots · Caswell Labs
Bots with a purpose in the community.
A bot can respond to an event, carry out a routine action or make a community process easier to follow. It should help the people using it, not add noise.
NEW EVENT
A member needs help.
The right response is ready.
05 / BOTSCould this help? Moderation, support or community tasks happen repeatedly inside chat and need a consistent response.
A FEW POSSIBLE FORMS
What this can include.
- Discord bots
- Twitch tools
- Moderation flows
- Support tickets
- Roles and access
- Submissions
- Notifications
- Custom chat integrations
A COMMON QUESTION
Can a bot hand a conversation to a person?
Yes. A bot can handle routine actions and make a clear hand-off when a person needs to respond.
PROBLEM BEFORE PRODUCT
Start with the work.
Tell us what is slow, awkward or missing. We’ll work out whether this is the right kind of software for it.